Privacy policy

Last updated: August 12, 2025

Mon Petit Chihuahua operates this shop and this website, including all information, content,

features, tools, products and related services in order to provide you, as a customer, with

a personalized shopping experience (the “Services”). Mon Petit Chihuahua is a store powered

by Shopify, which allows us to provide you with the Services. This Privacy Policy describes

how we collect, use and disclose your personal information when you access or use the

Services, make a purchase or any other transaction, or when you communicate with us by any

other means. If there is any conflict between our Terms of Service and this Privacy Policy,

this Privacy Policy will prevail with respect to the collection, processing and disclosure

of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you

acknowledge that you have read this Privacy Policy and understand the ways in which your

information is collected, used and disclosed as described here.

Personal information we collect or process

When we use the term “personal information”, we mean information that identifies you or can

reasonably be linked to you or to another person. Personal information does not include

information that has been collected anonymously or de■identified so that it no longer

identifies you or can no longer reasonably be linked to you. Depending on how you interact

with the Services, your place of residence, and to the extent permitted or required by

applicable law, we may collect or process the following categories of personal information,

including inferences drawn from such personal information:

• Contact details including your name, address, billing address, shipping address, telephone

number and email address.

• Financial information including credit card, debit card and bank account numbers, payment

card information, bank account information, transaction details, payment method, payment

confirmation and other payment details.

• Account information including your username, password, security questions, preferences and

settings.

• Transaction information including items you view, place in your cart, add to your wish

list, purchase, return, exchange or cancel, as well as your past transactions.

• Your communications with us including the information you include in conversations with

us, for example when you submit a customer service inquiry.

• Device information including information about your device, browser or network connection,

your IP address and other unique identifiers.

• Usage information including information about your interaction with the Services, in

particular how and when you access or use the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, access or use the Services,

communicate with us, or otherwise provide us with personal information;

• Automatically through the Services, including from your device when you use our products

or services or access our websites, and through the use of cookies and similar technologies;

• From our service providers, including when we engage them to implement certain

technologies and when they collect or process your personal information on our behalf;

• From our partners or other third parties.

How we use your personal informationDepending on how you interact with us or which Services you use, we may use your personal

information for the following purposes:

Provide, tailor and improve the Services. We use your personal information to provide you

with the Services, in particular to perform our contract with you, to process your payments,

to fulfil your orders, to remember your preferences and the items you are interested in, to

send you account■related notifications, to process purchases, returns, exchanges or other

transactions, to create, maintain and otherwise manage your account, to arrange shipping, to

facilitate potential returns and exchanges, to enable you to post reviews and to create a

personalized shopping experience, for example by recommending products related to your

purchases. This may include using your personal information to tailor and improve the

Services to make them more relevant.

Marketing and advertising. We use your personal information for marketing and promotional

purposes, for example to send you marketing, advertising and promotional communications by

email, SMS or post, and to show you online ads for products or services on the Services or

on other websites, including based on the items you previously purchased or added to your

cart, as well as your other activity on the Services.

Security and fraud prevention. We use your personal information to authenticate your

account, provide a safe payment and shopping experience, detect, investigate or respond to

fraudulent, illegal, harmful or malicious activity, protect public safety and secure our

Services. If you choose to use the Services and create an account, you are responsible for

keeping your account credentials confidential. We strongly recommend that you do not share

your username, password or other access credentials with anyone.

Communicate with you. We use your personal information to provide customer service, respond

to your requests, deliver efficient services and maintain our business relationship with

you.

Legal reasons. We use your personal information to comply with applicable law or to respond

to valid legal process, including requests from law enforcement or government authorities,

to investigate or take part in civil discovery, potential or actual litigation or other

legal proceedings, and to enforce our terms or policies or investigate potential violations.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for

legitimate purposes, in accordance with this Privacy Policy. Such circumstances can include:

• With Shopify, with service providers and other third parties who provide services on our

behalf (for example IT management, payment processing, data analytics, customer service,

cloud storage, fulfilment and shipping).

• With business and marketing partners in order to provide you with marketing services and

to send you advertising. For example, we use Shopify to enable personalised advertising via

third■party services based on your online activity with different merchants and websites.

Our business and marketing partners will use your information in accordance with their own

privacy notices. Depending on your place of residence, you may have the right to ask us not

to share information about you for the purpose of showing you targeted ads and marketing

content across different merchants and websites. You can exercise these rights to opt out

here.

• When you instruct us, make a request or otherwise consent to the disclosure of certain

information to third parties, for example to ship you products or through your use of social

media widgets or login integrations.

• With our affiliates or more generally within our corporate group.

• In the context of a business transaction such as a merger or bankruptcy, to comply with

any applicable legal obligation (including in response to subpoenas, search warrants or

similar requests), to enforce applicable terms or policies, and to protect or defend the

Services, our rights and the rights of our users or of third parties.Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about

your access to and use of the Services in order to provide and improve the Services.

Information that you submit through the Services will be transmitted to and shared with

Shopify, as well as with third parties that may be located in countries other than the one

in which you reside, in order to provide and improve the Services. To protect, develop and

improve our business, we also use certain enhanced Shopify features that integrate data and

information from your interactions with our store, with other merchants and with Shopify. To

provide these enhanced features, Shopify may use personal information collected from your

interactions with our store, with other merchants and with Shopify. In these circumstances,

Shopify acts as controller of your personal information, in particular to respond to your

requests to exercise your rights regarding the use of your personal information for these

purposes. To learn more about how Shopify uses your personal information and what rights you

may have, you can consult Shopify’s Consumer Privacy Policy. Depending on your place of

residence, you may exercise certain rights regarding your personal information here (link to

Shopify’s privacy portal).

Third■party websites and links

The Services may provide links to websites or other online platforms operated by third

parties. If you follow links to sites not affiliated with or controlled by us, we recommend

that you review their privacy and security policies and other terms and conditions. We do

not endorse and are not responsible for the privacy or security of such sites, including the

accuracy, completeness or reliability of information found on such sites. Information you

provide in public or semi■public areas, including information you share on third■party

social media platforms, may be visible to other users of the Services and/or to users of

those third■party platforms without restrictions on its use by us or by a third party. Our

inclusion of such links does not by itself imply any approval of the content of those

platforms or of their owners or operators, unless expressly stated on the Services.

Children’s data

The Services are not intended for use by children and we do not knowingly collect personal

information from children who have not reached the age of majority in your jurisdiction. If

you are the parent or legal guardian of a child who has provided us with personal

information, you may contact us using the contact details below to request deletion. As of

the effective date of this Privacy Policy, we are not aware of “selling” or “sharing” (as

defined under applicable law) personal information of individuals under the age of 16.

Security and retention of your information

Please note that no security measure is perfect or impenetrable and that we cannot guarantee

“perfect security”. In addition, any information you send to us may not be secure in

transit. We recommend that you do not use unsecured channels to send us sensitive or

confidential information.

The period for which we retain your personal information depends on several factors, such as

the need to keep the information to manage your account, to provide the Services, to comply

with our legal obligations, to resolve disputes or to enforce any applicable contract or

policy.

Your rights and choices

Depending on your place of residence, you may have some or all of the rights listed belowwith respect to your personal information. However, these rights are not absolute, may apply

only in certain circumstances and, in some cases, we may deny your request to the extent

permitted by law.

• Right of access / right to know. You may have the right to request access to the personal

information we hold about you.

• Right to deletion. You may have the right to request that we delete the personal

information we hold about you.

• Right to rectification. You may have the right to request correction of inaccurate

personal information we hold about you.

• Right to portability. You may have the right to receive a copy of the personal information

we hold about you and to request that we transfer it to a third party, in certain

circumstances and with certain exceptions.

• Right to opt out of sale or sharing for targeted advertising. Depending on your place of

residence, you may have the right to opt out of the “sale” or “sharing” of your personal

information or to object to the processing of your personal information for purposes

considered “targeted advertising”, as defined in applicable privacy laws. You can exercise

your right to opt out here. Please note that if you visit our website with the Global

Privacy Control (GPC) preference signal enabled, we will, depending on where you live,

automatically treat this as an opt■out request for the device and browser you are using to

access the website. If we can link the device sending the signal to a Shopify account, we

will also apply the opt■out to that account. Apart from GPC, we do not recognise other “Do

Not Track” signals that may be sent from your browser or device.

• Communications preferences. We may send you promotional emails. You can opt out of

receiving them at any time by using the unsubscribe option included in our emails. If you

opt out, we may still send you non■promotional emails, for example about your account or

about orders you have placed.

If you reside in the UK or the EEA, and subject to the exceptions and limitations provided

for in local law, you may also exercise the following rights in addition to the rights

listed above:

• Objection to processing and restriction of processing: you may have the right to ask us to

stop or restrict the processing of your personal information for certain purposes.

• Withdrawal of consent: where we rely on your consent to process your personal information,

you have the right to withdraw that consent. If you withdraw your consent, the lawfulness of

processing based on your consent before its withdrawal will not be affected.

You can exercise these rights through the relevant areas of the Services or by contacting us

using the contact details below. To learn more about how Shopify uses your personal

information and the rights you may have – including rights regarding data processed by

Shopify – you can consult https://privacy.shopify.com.

We will not penalise you for exercising one of these rights. We may need to verify your

identity before we can process your requests, to the extent permitted by law. In accordance

with applicable law, you may designate an authorised agent to submit requests on your

behalf. Before we accept such a request from an agent, we will require proof of the

authorisation you have given to the agent, and we may require you to verify your identity

directly with us. We will respond to your request within the time limits set by applicable

law.

Complaints

If you would like to make a complaint about how we process your personal information, please

contact us using the details below. Depending on your place of residence, you may have theright to appeal our decision by contacting us using the details below, or by lodging a

complaint with the data protection authority in your region.

International transfers

We may transfer, store and process your personal information outside the country in which

you reside.

If we transfer your personal information outside the European Economic Area or the United

Kingdom, we will rely on recognised transfer mechanisms, such as the European Commission’s

Standard Contractual Clauses or, where applicable, any equivalent instrument issued by the

competent authority in the UK, unless the transfer is made to a country that has been

recognised as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, in particular to reflect changes in our

practices or for other operational, legal or regulatory reasons. We will post the revised

Privacy Policy on this website, update the “Last updated” date and provide a notice as

required by law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you

would like to exercise any of your rights, please email us at contact@monpetitchihuahua.com.

For the purposes of applicable data protection laws, we are the data controller of your

personal information.